Shipping Fee
Standard Shipping:
Outside Okinawa Prefecture: 1,000 yen (free shipping for purchases of 10,000 yen or more)
Okinawa Prefecture 2000 yen (free shipping for purchases over 12,000 yen)
About delivery method
Shipping company: Yamato Transport / Sagawa Express / Japan Post
After receiving your order, the product will be shipped within 1-3 days (excluding holidays).
Convenience store payment orders: After payment is made at a convenience store, the item will be shipped within 1-3 days (excluding holidays).
Once your order has been shipped, we will email you the tracking number. Your order will arrive within 3-5 business days (excluding holidays).
Please note that it will take approximately 1 to 3 months for back-ordered or pre-ordered items to be delivered. Please check the product page for details.
Please contact the shipping company for information on the status of your package.
Baggage Inquiry >>*We may use a delivery method different from that mentioned above without prior notice.
*Delivery may be delayed due to weather, traffic conditions, or holidays.
*Due to the spread of COVID-19, there may be delays in the delivery of your package.
*If your package is returned due to the recipient being absent for an extended period of time or being unable to reach you by phone, please contact us as soon as possible by email ( 12lyearsyears@gmail.com ) .
*Please note that if you refuse to receive the package due to your own reasons, a return shipping fee and handling fee totaling 1,200 yen will be charged. This fee will be borne by the customer.
* Please note that if you use email addresses such as @i.softbank.jp, @icloud.co.jp, @ezweb.ne.jp, @docomo, or any part of @gmail, emails sent from the server (such as automatic reply emails) may be treated as spam and may not be received by the customer.