Introduction
Jyuunikounen considers the protection of personal information to be a social responsibility, and in order to manage and operate the website in a way that customers can use with confidence, has established the following "Handling of Personal Information on the Website" based on the "Personal Information Protection Policy."
Scope of personal information handling
The handling of personal information applies when you use the Twelve Light Years website to purchase products, contact Twelve Light Years, subscribe to email newsletters, etc.
Any personal information you provide when using the Twelve Light Years website will be managed in accordance with our policy on the handling of personal information.
Purpose of Use of Personal Information
Jyuunikounen may use personal information and order information (including information about your order history) obtained from you for the purposes of providing this service, as well as for the purposes set out in the following items. Jyuunikounen will not use your personal information for any purposes other than providing this service or the purposes set out below.
(1) To introduce Twelve Light Years products and provide services to customers
(2) To process orders, confirm order details, and make changes on behalf of customers at Jyuunikounen
(3) To respond to inquiries from customers
(4) To request that you provide your opinions and feedback on Jyuunikounen’s services. (5) To use the information for purposes for which Jyuunikounen has separately contacted you and given you individual consent.
(6) To create statistical data categorized by customer attributes (age, address, etc.)
(7) To provide and display information and services that match the preferences of each customer
Regarding safe management of personal information
In order to ensure the accuracy and safety of personal information, Jyuunikounen will take reasonable security measures to manage access to personal information, restrict the means of taking it out, and protect against unauthorized access, leakage, loss, damage, tampering, etc., and in the unlikely event that an accident involving personal information, such as a leakage, occurs, Jyuunikounen will promptly take appropriate measures, including measures to prevent recurrence.
Concerning the Deposit of Personal Information
Jyuunikounen may entrust services to third parties to the extent necessary to achieve the stated purpose of use. In such cases, we will properly manage and supervise the outsourced parties.
(These companies include shipping companies, printing companies for sending direct mail, and collection companies for unpaid product payments, etc.)
Disclosure of personal information to third parties
Jyuunikounen will not provide or disclose personal information to third parties such as other businesses or individuals without the individual's permission, except in the following cases:
(1) When the individual has given consent to the provision of information
(2) When disclosure is required by law by a government agency or other public institution.
(3) When disclosing personal information to business partners related to the operation of this website. However, in this case, the information disclosed will be limited to the extent necessary, and the recipient will be obligated to manage the personal information through contracts, etc.
Cookies
A cookie is a piece of data that is stored on your hard drive containing information about you. Usage of a cookie does not identify any personally identifiable information on the Twelve Light Years site. You may still browse our site even if you reject cookies.
This site uses cookies on the product details page and shopping cart. If you reject cookies, the shopping cart will not function. Our store does not use cookies for the purpose of collecting unnecessary information. If you purchase using a shopping cart (not limited to our store), we recommend that you enable the cookie settings in your browser.
Cookies are not used for any purpose other than displaying the shopping cart and your own purchase history, so if you wish to purchase using the shopping cart format, please enable the cookie settings in your browser. Some pages on the Twelve Light Years site use cookies to collect access logs to help improve the usability of the site, and to make it even more convenient for you by saving you the trouble of having to enter your personal information when you return to the site.
Other things to note about online privacy
(1) Please be aware that if you voluntarily disclose personal information on the Internet, such as on a bulletin board that is accessible to everyone, that information may be collected and used by other users. If you disclose your email address, you may receive undesirable messages based on the information posted there. You must be aware that you are posting information at your own risk.
(2) Third party sites and services accessible through this website, or companies that collect personal information through sweepstakes and sales promotion activities, etc., have their own privacy and data collection terms that are independent of Twelve Light Years. Twelve Light Years does not bear any obligation or responsibility for the terms or activities of these independent third parties.
Changes and Notifications of Personal Information Handling
Jyuunikounen may change the contents of this Personal Information Handling Policy without prior notice due to Jyuunikounen's business needs, the enforcement of new laws, amendments to existing laws, or other circumstances. If there are any changes, we will post a notice on this website to notify you. Please check the latest contents of this page when using the site.
If you have any requests or questions regarding the handling of personal information, retained personal data, etc., please contact us at the contact details listed below.